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Error message: Page unavailable

What the page unavailable error message means, and what to do if you encounter it.

Updated this week

You’re seeing this message because the setup for Sage Earth Carbon Accounting hasn’t been fully completed.

To resolve this:

  1. Ask your admin user to log in.

  2. Complete the setup process, including all questions under the “Tell us about your business” section.

Once the setup is finished, you’ll have full access to the programme.

If you need help with this process, please contact our support team.

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